You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please email firstname.lastname@example.org We'll notify you via e-mail of your refund once we've received and processed the returned item.
We ship to the USA and Canada ONLY. For Canada orders, duties and taxes may apply and we are not responsible for these.
We primarily ship via UPS and USPS. Shipping within the USA is a flat rate of $7.99, which is seriously discounted. It costs us much more. If you order 6 or more items you will receive 20% off and FREE shipping. We try our best to ship all orders same day but sometimes due to inventory, orders may be delayed. An email with a tracking number will be sent to you when your order has shipped. You can generally expect anywhere from 5 - 7 business days to receive your package.